Please reach us at info@brokencupcoffee.com if you cannot find an answer to your question.
No2023 is going to be a big year. We hope to have our three flagship roasts ready at the end of Summer. Stay tuned.
One day we hope to have a storefront. But until then, we are online and able to ship right to your door.
We love Canada. However, at this time, we are keeping all orders stateside.
If you are a club member, free shipping all the time! Otherwise, free shipping on orders over $35.
Of course, we do! We would love it if you joined the community. Enjoy additional perks, like free shipping all the time, member exclusives, sneak peeks, and free samplings of our latest and greatest roasts.
We hate to see you go. If you need to end your subscription, email us at info@brokencupcoffee.com. Provide your loyalty number and the date you would like to end the subscription. Keep an eye out for your cancellation confirmation, which will be e-mailed to you.
We accept Paypal, Visa, Mastercard, American Express, and Discover.
I know, we don't like taxes either. However, we do charge taxes in states and counties where required in compliance with interstate commerce laws.
Notify us right away (within two weeks). We are here to help. If your shipment was damaged or you received incorrect merchandise, please email info@brokencupcoffee.com with photos as soon as possible. We will handle the rest.
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